Shipping policy

COST OF SHIPPING

Shipping cost may vary per item.

 

PROCESSING TIME

As soon as we receive your order, we process your item(s) in 2-3 business days, this includes production time since most of the products are made to order.

 

ESTIMATED DELIVERY TIME

When orders are processed, we will send tracking information to the email used during checkout. It may take approximately 4-5 days for delivery.

 ****Shipping carriers are experiencing delays due to the COVID-19 pandemic****

If your order has not arrived in the estimated delivery time, please contact our support team at info@infinitygiftsoflove.com.

If your order has not arrived within 60 days of the date of original purchase, contact our support team for a full refund.

(This policy EXCLUDES errors made by customers when providing shipping details on their order(s) OR missed parcel deliveries.)

RETURNS AND REFUNDS GUARANTEE

For items received that are not as we described in our listing and defective items, we will cover the return shipping cost and replace the item(s) ASAP.

All returns must be made within 15 days of the delivery date and must be in its original packaging and condition.